Privacy Policy

Last updated: March 1, 2026

1. Introduction

Welcome to Canada Tolls ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadatolls.com.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in the following ways:

  • Information You Provide: Name and email address voluntarily submitted through our contact form or newsletter signup.
  • Automatically Collected Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages — collected via server logs and analytics tools.
  • Calculator Inputs: Route information, vehicle type, and other inputs entered into our toll calculators. This data is processed locally in your browser and is not stored on our servers.
  • Cookies and Tracking Data: See Section 4 below for full details.

3. Use of Your Information

We use the information we collect to:

  • Provide, operate, and improve our toll calculators and travel tools.
  • Respond to your inquiries submitted via our contact form.
  • Send newsletters or updates, if you have opted in to receive them.
  • Compile anonymous, aggregated statistics to understand how visitors use our site.
  • Display relevant advertisements through our advertising partners (see Section 5).
  • Monitor and prevent fraudulent or abusive use of our services.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files stored on your device. We use the following types:

  • Essential Cookies: Required for the website to function. These cannot be disabled.
  • Analytics Cookies: Help us understand visitor behaviour (e.g., pages visited, time on site). We use Google Analytics for this purpose.
  • Advertising Cookies: Used by our advertising partners (including Google AdSense) to deliver relevant ads based on your browsing history. See Section 5 for details.
  • Preference Cookies: Remember your settings (such as language preference) across visits.

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.

5. Google AdSense and Advertising

We participate in the Google AdSense program, which uses cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and other sites on the Internet.

Google may use the DoubleClick cookie to serve ads to you across the web. Third-party vendors and ad networks may also serve ads on our site. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from our site to provide measurement services and target ads.

You may opt out of personalized advertising by visiting:

6. Third-Party Services

We use the following third-party services that may collect data independently under their own privacy policies:

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Analytics data is retained as configured in our analytics platform (typically 14–26 months). You may request deletion of your data at any time by contacting us.

8. Your Rights (PIPEDA)

Under Canada's PIPEDA, you have the right to:

  • Know what personal information we hold about you.
  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Withdraw consent to the use of your personal information (subject to legal and contractual restrictions).
  • File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us using the details in Section 9.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Canada Tolls

Website: canadatolls.com

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